We have a stringent but fair policy in place for class transfers and credits. We are sorry if you are unable to attend your class for whatever reason, including sickness, family reasons or change of work commitments.
To transfer or request a credit a $20.00 fee will be incurred. Please read the following and call us on 0421 900 705.
If less than 7 days notice from your class date you can
- Replace yourself with a friend OR
- Request us to re-advertise your place.
- If sold you’ll incur a $20.00 administration fee and be issued with a 3 Month Credit Note via post. There is no guarantee this will happen, but we’ll try our best for you. This option is only available if the class you are transferring from is fully booked at the time of request.
- If not sold and if there are spaces in the same class on the next scheduled date we will call you at the last minute.
If more than 7 days notice from your class date you can
- Transfer to a scheduled class of your choice OR
- Be issued with a 3 month Credit Note.
We have the right to cancel a class if attendance doesn’t meet our requirements. You will be offered an alternate class, 12 month Gift Voucher or a full refund.
From time to time in class we take photographs or short videos and may use them for marketing purposes. Please make it known to Kristen or staff if you would prefer not to be involved. Many thanks.